Machine problem?

Report a fault

Machine took your money or a prize got stuck? Let us know.

Tell us what happened

Let us know where the machine is and what went wrong. Leave your details if you’d like us to get back to you.

Fields marked with an asterisk are required.

Venue or location

Where is the machine? For example the venue name and suburb.

Which machine?

For example “the claw machine near the front bar”, or the number on the machine’s sticker.

What happened?

Took my money Prize stuck Not working Other

Details

Anything that helps — when it happened, how you paid, what you saw.

Photo

Optional. A photo of the machine or the problem helps.

Add a photo

Your details

Optional — only if you’d like us to get back to you.

Name

Phone

Prefer to talk? Call (08) 8942 4479 or email us.